PEP HOSPITALITY SERVICES


People Empowerment Program Hospitality Services


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About



We know that in the service and hospitality industry, last-minute hiccups and occurrences can impact the quality of service your establishment provides.

That's why we created PEP Hospitality services.

Our purpose is to provide a solution to staff shortages and absenteeism of all kinds, for all businesses in the hospitality industry. With our services, you no longer have to worry about staff calling in sick and leaving you understaffed on a busy day. You also no longer need to have the headache of keeping staff on rotation when hotel occupancy is low or when business is slow. We provide the staff you need, right when you need it at one standard fee.

To date, we have already contracted over 120 workers to show up and give your establishment exactly what you need.


What are the advantages of using Pep Hospitality Services?


The greatest advantage for any establishment is always SAVINGS!


How exactly do we save you money?


Payment for each worker is determined on one set daily payment per person and not on the hours worked nor is it determined by the day of the week. This means that it is one set rate, even for public holidays and special functions.


Also, our staff can work 7 days a week, without overtime or time or double time, without causing your company any labour discrepancies or disputes. We simply rotate the staff on your behalf to suit your needs.


Is your hotel occupancy low or is your restaurant going through a low season?


Since our staff is not contracted directly by your establishment, you have the option of simply taking less staff from us daily, or pausing our services until occupancy levels allow for more staff. You will not need to think about providing the minimum 24 hours per week per worker as is outlined in Antigua’s labour laws, thereby saving you a lot during these slower periods.


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pEP HOSPITALITY IS HERE TO TAKE AWAY THE HEADACHE ASSOCIATED WITH ABSENTEEISM DUE TO:



  • Calls sick at the last minute
  • No shows
  • Calls absent
  • Sick leave
  • Vacation
  • Maternity leave
  • Suspension
  • Administrative leave
  • Leave of absence




What can you expect from us?



Our workers are trained to be punctual and courteous at all times, putting the client’s needs before their own while on duty.


They already come uniformed in the service industry’s standard black shirts and white skirts or pants. Their uniforms vary depending on the type of function for which you need them.


For example, for weddings and formal events, all staff already knows that they are to wear only long-sleeved shirts when they are on duty. We also change the men’s ties to suit the occasion, without putting you, the client, in any further expense.


Added to this, in an effort to maintain the highest customer service standards, they will already be provided name tags for the sake of accountability and to give that peace of mind to your guests or customers, knowing they can call on them by name, whether it is to attend to their needs while serving them, or to give an astounding review of your establishment on Trip Advisor or other travel and entertainment websites. Negative reviews have never been a problem for us at Pep Hospitality. After all, we aim for perfection.


Most important, we are loyal, dependable and flexible. Therefore, not only will we ensure that you have all that you need when you need it, but our staff understands terms of confidentiality in the service industry, they will uphold the standards you have set for your establishment and even go the extra mile.



PEP HOSPITALITY



St. Johns, Antigua, W.I.
Tel: 268-786-1959
pephospitalityservices@gmail.com


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